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Customer Services

Les Amandiers Ltd aims at providing you with the best experience possible and we will do our best to always reach your expectations. You can contact us by e-mail or telephone :

  • By e-mail: 
  • By telephone: 01761 416920 normal office hours (Mon-Fri 9.00am-5.00pm)

Orders

Whether you have placed an order online, by telephone, fax or by post, we will send you a confirmation by e-mail. If there are any problems with the order we will advise you ASAP.

If you change your mind after placing an order, we can cancel or change any part of an order up and until the time of shipment. If a product is unavailable, we reserve the right to offer you an alternative similar in price and quality. On the rare occasion that we are unable to fulfil your order, we will not be liable for the failure to deliver the goods in question.

Value added tax (VAT)

Prices displayed on goods include VAT (where applicable). The VAT is shown separately on your confirmation of order by product and shipping charges. For UK (including Northern Ireland and Isle of Man but excluding the Republic of Ireland) and all EEC member states VAT is charged on any good you purchase (where applicable). For the rest of the world (including the Republic of Ireland and the Channel Islands), NO UK VAT is charged if the goods purchased are delivered outside the UK but please be aware you may be subject to the charges of that particular country.

Methods of payment

YOU CAN CHECK OUT AS A GUEST IF YOU DO NOT HAVE A PAYPAL ACCOUNT

Les Amandiers Ltd takes all major credit/debit cards and PayPal payments.

Ordering by telephone

Les Amandiers Ltd welcomes orders by telephone. Please contact us on 01761  416920. Telephone enquiries are welcomed between Monday to Friday 9am til 5pm. Please have to hand the details of the goods that you wish to purchase and the method of payment.

European and international

Getting married abroad, need orders to be delivered to European or International destinations? You can place the order online or by telephone on 44[ 0]1761 416920. However, these orders are subject to different delivery charges from the UK. We will contact to you to advise you of the delivery cost and number of days for delivery. When delivering abroad, the goods are subject to local import custom and excise duty, which you are responsible for paying. This is not applicable if delivering to countries that are part of the EEC.